About Zendesk

Zendesk is a software development company based in San Francisco, California. The company provides a cloud based customer service platform that includes ticketing, self-service options and customer support features. Zendesk’s software is notable for its ability to integrate with multiple content management systems, customer relationship management tools and web apps.

Help Center, an addition to the Zendesk customer service platform, allows customers to access self-service options including a knowledge base and community forum, searchable through a central customer portal.

“Zendesk brings companies and their customers closer together”

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